Home Page

More Info

New Features

Demo

Order Form

Site License

Studio Pricing

Support

About the Author


Don Bowyer
Dolphin Don's Music School
P.O. Box 18522
Huntsville, AL  35804
USA
1-256-658-2537
ddon@dolphindon.com

 

 

Dolphin Don's Music School

Support

  • Free Update for Version 4 Users
    Version 4.11 is the current release version of Dolphin Don's Music School.  If you have an earlier release of Version 4.0x, there is a free update available.
    Click here for update instructions.
     

  • Windows XP Error Message for Version 3 Users
    Version 3.x of Dolphin Don's Music School is compatible with Windows XP.  However, the default installation of Windows XP Service Pack 2 or later does not include three Windows files that are necessary for running older programs.
    Click here for instructions on installing the missing files.
     

  • Additional Support
    If you are having problems with Dolphin Don's Music School, please contact me:

Don Bowyer
Dolphin Don's Music School
Email:  ddon@dolphindon.com
Telephone:  1-256-658-2537

Please be aware that I have a full-time job serving as a university music professor.  I will get back to you as soon as possible, usually within a few hours.


Free Update for Version 4 Users

Instructions:

  1. Download the update here (370Kb).

  2. Be sure that Dolphin Don's Music School is not currently running.

  3. Unzip the update.

  4. There is one file in the update:  dolphin.exe.  Copy this file to:
              C:\Program Files\Dolphin4\
    This will replace the older file.

Important:  This update only works with earlier releases of Version 4 of Dolphin Don's Music School.  If you use this update and replace the dolphin.exe file in Version 3 or earlier, the program will no longer run.  You will need to reinstall the program from your original CD.


Windows XP Error Message for Version 3 Users

There are three Windows files that are required to run older 16-bit programs that were part of the default installation of Windows XP until the release of Service Pack 2.  These files are still included on the Windows XP CD after Service Pack 2 — they are simply not automatically installed.

Microsoft has an article in their Knowledge Base that discusses this problem:

     http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

Instructions:

  1. Insert your Windows XP CD into the CD drive or DVD drive.

  2. Click Start, and then click Run.

  3. In the Open box, type cmd, and then click OK.

  4. At the command prompt, type the following commands, pressing ENTER after each command:
    expand CD-ROM Drive Letter:\i386\config.nt_ c:\windows\system32\config.nt
    expand CD-ROM Drive Letter:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt
    expand CD-ROM Drive Letter:\i386\command.co_ c:\windows\system32\command.com
    exit

Note: Substitute your CD-ROM Drive Letter for the text.

Important:  This procedure is not required for Version 4 of Dolphin Don's Music School.